FAQ's

: How long does shipping take?
A: Most orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location.

Q: Do you ship worldwide?
A: Yes, we offer international shipping to most countries.

Q: Can I change or cancel my order?
A: We process orders quickly, but contact us within 6 hours of placing your order and we’ll do our best to help.

Q: My item arrived damaged—what now?
A: Please email us a photo within 48 hours of delivery and we’ll send a free replacement or issue a full refund.

Q: How do I track my order?
A: You’ll receive a tracking link by email once your order ships. If you don’t see it, check your spam folder.

Q: How do I contact Winkoo?
A: You can reach us at support@thewinkoo.com or through our contact page.